ISO 9001 is a set of principles – the basic business principles in written with standard for quality management systems that can accepted around the world.
Currently more than 150 countries have applied ISO 9001 as a national standard. The standards apply uniformly to organizations of any size or description. If the system is implemented effectively it will improve the effectiveness, efficiency, and productivity of a company or organization.
The purpose and benefits of ISO 9001 are:
Increase Customer Confidence
Product and Process Quality Assurance
Increasing the productivity of the company and ‘market gain’
Increasing motivation, morale and performance of employees
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Improve mutually beneficial relationships with suppliers